Register now to commence the 5 year strategic journey

Welcome to Nairobi, Kenya

Isaac Ngaru

African Insurance Summit Director and CEO

Dear Summit Guests, Participants, Speakers, Facilitators and all Stakeholders,

The Summit hosts, Organisation of Eastern and Southern Africa Insurers (OESAI) and Insurance Information Bureau (IIB) , welcome you all to Africa Insurance Summit 2018! We are delighted to have brought the movers and shakers of African and global insurers and complimentary financial organizations to this exciting 2-day-networking, learning, exploration and entertainment.

The 2018 Summit will provide all in attendance something that differs from the norm – Digital Disruption in Insurance – Unlocking the Vast African Potential in the Insurance Market. It will also provide a platform for genuine and candid debates; interesting, informative as well as exciting fora. For instance, the CEOs pre-Summit on Sunday evening session would be one of a kind – offering the CEOs’ opportunity to align the expected Summit outcomes with respective companies’ annual business plans.

This Summit will challenge industry leaders and implementers to explore and discover productive disruptions to the status quo, and will spur the highest expansion of the life insurance business ever experienced in Africa, the continent of untapped opportunities.

This summit shall initially form the 5-year strategic plan underpinning the six listed thematic areas that shall drive the insurance penetration in Africa. During the next Africa Insurance Summit in 2019 to be hosted in Accra, Ghana, IIB shall include a review of the 1st - year short-term to mid-term outcomes against this Summit’s 5-year strategic plan.

We really value your time and have, therefore, planned our affairs in such a way that the Summit will produce value-for-money and optimum use of your time. Before you depart at the end of the 2-day session, please fill in an evaluation form, since your feedback will be invaluable and help us plan better events in the future.

Thank you once again for participating and we hope that you will enjoy yourselves.
All the best,



According excerpts from Kenyan Insurance Industry Strategy Report prepared by Transector International, September 2017, Kenyan mobile penetration is at 88%; Internet penetration is at 90%; there is high engagement on social media (6 million Facebook accounts; 2 million active users on twitter; 10 million WhatsUp active users; 3 million Instagram and 1.5 million on LinkedIn); there are over 32 million mobile money subscribers; and a daily ever increasing technology adoption. Comparatively, according to Association of Kenya Insurers (AKI) 2016 Insurance Industry Annual Report, insurance penetration in Kenya (for instance, there are less than 1 million life assurance policyholders, and a life insurance GDP penetration ratio of 1.03%) is a pittance, although showing some growth.

According to Swiss Re Global Insurance Review 2016 and Outlook in 2017/18, the Sub Saharan Africa (SSA) reflects the same pattern as in Kenya. The Life insurance penetration is estimated to have slowed down to 1.1% in 2016, South Africa accounting for 90% of the SSA life premiums (South Africa penetration is at 14%). Viewed positively, this performance is an indication of vast insurance market opportunities that should be unlocked.

Being the 2018 Africa Insurance Summit host, it is Insurance Information Bureau’s view that Digital disruption, alongside complementary innovation in product development, customer centricity and alternative distribution channels, will unlock this vast insurance market. Consequently, the summit will delve into the following two emergent million-dollar questions:

  • Is there capacity and resources to commence the journey towards a double-digit insurance penetration?
  • How can the African market utilize technological innovation to significantly increase insurance penetration?


With the overall Theme, “Digital Disruption - Unlocking the vast African Insurance Market for growth and transformation”, the Africa Insurance Summit 2018 will focus on progressing insurance penetration through identifying the disruptive forces shaping the future of the industry and delve into the emerging growth opportunities.

The key focus areas will include:

  • Financial and Insurance Literacy in Africa –How can digital technology boost literacy and insurance uptake, especially in the mass market?
  • Innovative Products and Pricing – How can underwriters utilize new technology to competitively create and price products?
  • Creative Promotion and Distribution Channels – how can insurers create seamless insurance products access and connectivity with the vast potential market?
  • Customer Facing and Processes – what effective CVM and other ICT systems are available to attract and retain the vast potential market?
  • Micro-Insurance and Bancassurance – Application of digital technology to speed up penetration
  • Reinsurance – are reinsurers willing and ready to jointly develop and price the digitally driven products to tap into the vast potential market?
  • Enhancing Local Capacity in Mega Risks – will marine, Infrastructure development, Agriculture, Upstream Oil and Gas coverage continue to propel insurance and resultant economic growth?


Join insurance leaders across the Sub-Saharan Africa and indeed the whole African continent in laying the strategy for progressing insurance penetration to double-digit figure in the next 5 years: 2018-2023. Attendees shall include:

  • CEOs/Managing Directors and executive Directors of Regulatory bodies, banks, Insurance companies, brokers and/or Finance directors;
  • Reinsurers and financial planning and advisory firms;
  • Actuaries, and heads of sales distribution and Bancassurance;
  • Country and regional heads of strategy development consultants and lawyers;
  • Heads of risk and governance, underwriters and service providers;
  • Representatives from government, regulators, professional associations, academia and media;
  • ICT Companies;
  • Multinationals such as ILO, World Bank; other Donor and development Agencies.



The Summit Document



Early Bird

  • 30th March 2018

Individual USD600



  • Inclusive of VAT

Group Of 3USD1600



  • Inclusive of VAT

Group Of 5USD2800,



  • Inclusive of VAT

Group Of 10USD4500



  • Inclusive of VAT

IIB Members -Corporate and Individual

10% discount per category as per the membership benefits

OESAI Members - Corporate and Individual

10% discount per category as per the membership benefits


Meet the Speakers

Magdalena Ramada

Senior Economist Willis Towers Watson

Magdalena has over 15 years’ experience in R&D and international consulting. She holds a PhD in Quantitative Economics and Finance and was the firm’s Head of Research and Analytical Services. She currently focuses on strategic consulting for the Insurance Industry, especially around emerging markets, insurtech and blockchain.

Her main areas of expertise include internationalization processes, technology and innovation, emerging markets, global governance, macroeconomic and sociopolitical risks. She executed many research projects for multilateral organizations on micro insurance, financial inclusion and innovation.

Jeremy Leach

Chief Executive Officer, Inclusivity Solutions

Jeremy is recognised as a global expert in microinsurance and digital insurance and has been involved in advising, researching and implementing many initiatives across the world. He has been a Director at BFA, a consultancy focused on innovation in responsible financial services, advising and supporting a number of global insurers and mobile operators. Previously he was Divisional Director and Head of Microinsurance at the Hollard Insurance Group driving a number of their low income insurance innovations internationally from product development to distribution to consumer engagement.

He led Hollard’s work on m-insurance including establishing a partnership and pilot with MTN and advised the group on initiatives in Pakistan, China and other countries. Prior to Hollard, Jeremy was Executive Director at FinMark Trust where he was responsible for insurance and mobile money, both of which have had global impact. Jeremy is a Chartered Certified Accountant (UK) and holds an MSc in International Development (Bath, UK). He is a founding member and adviser to Cenfri, and a member of the IAIS-Micro Insurance Network Joint Working Group on Micro-insurance. He also chaired the SA Insurance Association committee on financial education and has served on the South African Short Term Insurance Advisory Committee at the behest of the Minister of Finance, as well as sat on the board of MicroEnsure, a specialist microinsurance intermediary that focuses on mobile insurance.

He speaks regularly at international conferences on microinsurance, m-insurance, mobile money and innovation in financial services.

Pieter Likkerkerk

Senior Consultant, IBM

Graduated in Financial Econometrics (the intersection of mathematics, statistics and economics) and Business Administration from Erasmus University Rotterdam, one of Europe´s top schools in Economics. I also hold an MBA from INSEAD, one of the world´s top business school.

Formerly CEO and founder of EscolherSeguro, Brazil's premier online insurance brokerage/financial services portal backed by one of the leading Brazilian VCs. Exited through a trade sale to Banco Brasil Plural/Geração Futuro, a leading financial holding in Brazil.

Currently helping clients in the insurance industry in Latin America to improve business results by leveraging IBM's capabilities in Consulting, Technology and Outsourcing.

His Focus areas and milestones as a CEO include:

  • IT development
  • Search engine marketing / E-commerce
  • Big data / process and customer analytics
  • Built the platform with the broadest automated quoting capacity in the market
  • Achieved market leading operational metrics and designed a market-leading lead-scoring model
  • Risk management
  • Corporate finance - M & A
  • Financial services e-commerce
  • Insurance distribution, brokerage / Insurer relations
  • Lean operations, focused on call centers
  • Retail and wholesale banking, including credit analysis and risk exposure management
  • Internationalization strategy formulation and implementation

John Kashangaki

IIB Partner; CEO and Consultant

John is a consultant with 20 years of work experience in private sector development consulting, spanning over 15 countries in Africa as well as in the USA. He holds a Bachelor of Science (BSc) Degree in Engineering from the University of Michigan School of Engineering and a Master of Public Affairs (MPA), Economics and Public Policy from Princeton University.

John has strong skills in project design, monitoring and evaluation, as well extensive market research/business planning experience for projects in East Africa. He possesses strong experience in agriculture and SME access to finance issues as well as SME advisory support. Further, he has strong experience advising governments in Africa on policies and programmes to enhance access.

Henry Oketch Oloo

IIB Partner; Research and Development Consultant, Maarifa Consultants Ltd

Henry provides oversight in research and development. He is an Economist and expert in inclusive finance and small enterprise development of more than 24 years’ of work and regional consulting experience in the field in Africa; His notable achievements include assignments in strategy development, business development, project management, policy analysis, R & D. He has worked for Maarifa Consultants Ltd, an advisory services company in research and training to financial institutions targeting low-income households and small enterprises. He also previously worked for the United Nations Capital Development Fund (UNCDF) as Chief Technical Adviser in Malawi, providing technical support to the Government of Malawi on national financial inclusion strategy, building capacity for inclusive finance, improving coordination for financial sector deepening, and managing the multi-donor funded Financial Inclusion in Malawi (FIMA) Project on a day-to-day basis. He formerly worked for the Kenya Rural Enterprise Programme (K-REP) for 12 years. Was part of the team that built the NGO into the first fully-fledged microfinance bank in Africa.

Philip Moore

Senior Regional Executive, UK, Ireland and Africa, LIMRA & LOMA

Philip has worked in life insurance for 38 years. He has spent over 15 years in sales, marketing and customer service roles with UK life insurers, including 3 years as Director of Customer Service and 3 years as Director, Sales Operations, both for a tied agency company. Subsequently he has spent over 20 years as a marketing and distribution consultant with LIMRA EMEA working with life insurance companies in the UK, all parts of continental Europe, Africa and Asia. His distribution consulting in the UK has been with major UK including Prudential, Marks and Spencer Financial Services, and Swiss Re, and he has also led or worked on distribution projects in a wide range of markets including Greece, Hungary, Ireland, Kenya, the Netherlands Poland, Russia, Spain, and Zimbabwe.

He advises companies on improving the effectiveness of their sales, marketing and customer service strategies and processes, and on sales force remuneration. Philip is frequently invited to address industry meetings on the future of distribution, and has been a guest speaker at industry conferences in the UK, Greece, Kenya, Poland, and South Africa. Philip studied at the University of Leicester and Oxford University, has an MBA from Cranfield University, and is a member of the Institute of Consulting.

Tom Joseph

Partner - Training, Consultancy and Corporate Strategy

Tom Joseph provides oversight in consultancy and corporate strategy. He has over 16 years rich work experience with track of achievements in manufacturing and service sector. Currently working as Head of OPI/COYA at The Kenya Institute of Management (KIM), he has helped organizations conduct diagnostic evaluation of their systems/ processes to become globally competitive thus moving from good to great culminating into the annual recognition during the prestigious Company of the Year Awards (COYA).

He is a highly-focused-motivated business leader and consultant with exceptional leadership and communication skills, punctuated with passion for perfecting world class organizational excellence in companies desiring to be globally competitive. As a team player/leader, he comfortably handles unfamiliar problems and easily adapts to changing environments while enthusing positively those whom he interacts with. Tom is an excellent public speaker emceeing and moderating high profile corporate events. He has prominently featured in local and international conferences as he shares his passion for business excellence and visionary leadership.


Sponsors & Partners (Download)

Gold Sponsor

Silver Sponsor

Bronze Sponsor


Events and Breakaways(DOWNLOAD)

7:30pm to 9:30pm

Delegates Welcome Dinner
Facilitator - IIB /OESAI

Venue - KSMS Ball Room

KSMS (Kenya School Of Monetary Studies)

We shall have the CEO's Forum in between days 2 and 3

CEO and Top Executives Forum At Safari Park
6:00pm to 6:30pm

Welcome and Introductions
Theme: De-brief and Connectivity

Facilitator - IIB

6:30pm to 7:25pm

Introduce Keynote Speaker
Theme: Intergrating summit outcomes into annual companies business plans

Facilitator - Dr. Magdalene Ramana

7:25pm to 8:55pm

CEOs/Top Executive Peer Group Session
Theme: Peer groups to identify and cite 3 high impact challenges/solutions

Facilitator - Dr. Magdalene Ramana

8:55pm to 9:30pm

Speakers Feedback
Theme: Speakers Feedback to CEO peer groups

Facilitator - Dr. Magdalene Ramana

9:30pm Onwards

Resolutions; Dinner and Networking
Theme: Resolutions;Networking/Social hour

Facilitator - OESAI

7:00am to 8:00am

Delegates registration
Media Briefing
Facilitator - IIB /OESAI

Venue - Auditorium Lobby
KSMS Boardroom

8:00am to 8:30am

Introductions : delegates,sponsors,partners,facilitators and guests
Facilitator - IIB /OESAI

Venue - Conference Auditorium

8:30am to 9:00am

Welcome speech, Conference narrative and clarity of expectations
Facilitator - IIB /OESAI

Venue - Conference Auditorium

9:00am to 9.30am

• Conference official opening: IRA CEO/Governor Central Bank of Kenya/CS Finance- Kenya)
Facilitator - Insurance Regulatory Authority Kenya CEO

Venue - Conference Auditorium

9:30am to 10:00am

Conference methodology – the 6 working groups
Facilitator - IIB /OESAI

Venue - Conference Auditorium

10:00am to 10:30am


10:30am to 12:30am

Working groups in session Group 1-6
Facilitators - Respective group Facilitators

Venue - Breakaway rooms A-F

12:45am to 1:30pm


1:45pm to 2:15pm

Group 1 Presentation
Facilitators - Group Facilitators

Venue - Conference Auditorium

2:15pm to 2:45pm

Plenary discussion with the group

Venue - Conference Auditorium

3:15pm to 4:15pm

Plenary discussion with the group
Facilitators - All delegates

Venue - Conference Auditorium

4:15pm to 5:30pm


6:00pm to 9:30pm

CEO Forum- Intergrating the summit outcomes with the annual corporate business plans
Dr. Magdaline Ramada

Venue- Safari Park Hotel

8:00am to 8:30am

Group 3 Presentation
Group Facilitator

Venue-Conference Auditorium

8:30am to 9:00am

Plenary discussion with group
All delegates

Venue-Conference Auditorium

9:00am to 9:30am

Group 4 presentation
Group Facilitator

Venue-Conference Auditorium

9:30am to 10:00am

Plenary discussion with group
All delegates

Venue-Conference Auditorium

10:00am to 10:30am

Group 5 presentation
Group facilitator

Conference Auditorium

10:30am to 11:00am

Plenary discussion with group
All delegates

Venue-Conference Auditorium

11:00am to 11.30am

Group 6 presentation
Group Facilitator

Venue - Conference Auditorium

11:30am to 12:00pm

Plenary discussion with group
Group Facilitator

Venue-Conference Auditorium

12:30pm to 2:00pm


2:00pm to 3:00pm

Draft strategy presentation
Facilitator - IIB/OESAI

Venue-Conference Auditorium

3:00pm to 3:30pm

Plenary feedback on draft Strategy
Facilitator - IIB/OESAI

Venue-Conference Auditorium

3:30pm to 5:00am


6:30pm to 9:00pm


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