Magdalena Ramada

Senior Economist Willis Towers Watson

Magdalena has over 15 years’ experience in R&D and international consulting. She holds a PhD in Quantitative Economics and Finance and was the firm’s Head of Research and Analytical Services. She currently focuses on strategic consulting for the Insurance Industry, especially around emerging markets, insurtech and blockchain.

Her main areas of expertise include internationalization processes, technology and innovation, emerging markets, global governance, macroeconomic and sociopolitical risks. She executed many research projects for multilateral organizations on micro insurance, financial inclusion and innovation.

Jeremy Leach

Chief Executive Officer, Inclusivity Solutions

Jeremy is recognised as a global expert in microinsurance and digital insurance and has been involved in advising, researching and implementing many initiatives across the world. He has been a Director at BFA, a consultancy focused on innovation in responsible financial services, advising and supporting a number of global insurers and mobile operators. Previously he was Divisional Director and Head of Microinsurance at the Hollard Insurance Group driving a number of their low income insurance innovations internationally from product development to distribution to consumer engagement.

He led Hollard’s work on m-insurance including establishing a partnership and pilot with MTN and advised the group on initiatives in Pakistan, China and other countries. Prior to Hollard, Jeremy was Executive Director at FinMark Trust where he was responsible for insurance and mobile money, both of which have had global impact. Jeremy is a Chartered Certified Accountant (UK) and holds an MSc in International Development (Bath, UK). He is a founding member and adviser to Cenfri, and a member of the IAIS-Micro Insurance Network Joint Working Group on Micro-insurance. He also chaired the SA Insurance Association committee on financial education and has served on the South African Short Term Insurance Advisory Committee at the behest of the Minister of Finance, as well as sat on the board of MicroEnsure, a specialist microinsurance intermediary that focuses on mobile insurance.

He speaks regularly at international conferences on microinsurance, m-insurance, mobile money and innovation in financial services.

Pieter Likkerkerk

Senior Consultant, IBM

Graduated in Financial Econometrics (the intersection of mathematics, statistics and economics) and Business Administration from Erasmus University Rotterdam, one of Europe´s top schools in Economics. I also hold an MBA from INSEAD, one of the world´s top business school.

Formerly CEO and founder of EscolherSeguro, Brazil's premier online insurance brokerage/financial services portal backed by one of the leading Brazilian VCs. Exited through a trade sale to Banco Brasil Plural/Geração Futuro, a leading financial holding in Brazil.

Currently helping clients in the insurance industry in Latin America to improve business results by leveraging IBM's capabilities in Consulting, Technology and Outsourcing.

His Focus areas and milestones as a CEO include:

• IT development
• Search engine marketing / E-commerce
• Big data / process and customer analytics
• Built the platform with the broadest automated quoting capacity in the market
• Achieved market leading operational metrics and designed a market-leading lead-scoring model
• Risk management
• Corporate finance - M & A
• Financial services e-commerce
• Insurance distribution, brokerage / Insurer relations
• Lean operations, focused on call centers
• Retail and wholesale banking, including credit analysis and risk exposure management
• Internationalization strategy formulation and implementation

John Kashangaki

IIB Partner; CEO and Consultant

John is a consultant with 20 years of work experience in private sector development consulting, spanning over 15 countries in Africa as well as in the USA. He holds a Bachelor of Science (BSc) Degree in Engineering from the University of Michigan School of Engineering and a Master of Public Affairs (MPA), Economics and Public Policy from Princeton University.

John has strong skills in project design, monitoring and evaluation, as well extensive market research/business planning experience for projects in East Africa. He possesses strong experience in agriculture and SME access to finance issues as well as SME advisory support. Further, he has strong experience advising governments in Africa on policies and programmes to enhance access.

Henry Oketch Oloo

IIB Partner; Research and Development Consultant, Maarifa Consultants Ltd

Henry provides oversight in research and development. He is an Economist and expert in inclusive finance and small enterprise development of more than 24 years’ of work and regional consulting experience in the field in Africa; His notable achievements include assignments in strategy development, business development, project management, policy analysis, R & D. He has worked for Maarifa Consultants Ltd, an advisory services company in research and training to financial institutions targeting low-income households and small enterprises. He also previously worked for the United Nations Capital Development Fund (UNCDF) as Chief Technical Adviser in Malawi, providing technical support to the Government of Malawi on national financial inclusion strategy, building capacity for inclusive finance, improving coordination for financial sector deepening, and managing the multi-donor funded Financial Inclusion in Malawi (FIMA) Project on a day-to-day basis. He formerly worked for the Kenya Rural Enterprise Programme (K-REP) for 12 years. Was part of the team that built the NGO into the first fully-fledged microfinance bank in Africa.

Philip Moore

Senior Regional Executive, UK, Ireland and Africa, LIMRA & LOMA

Philip has worked in life insurance for 38 years. He has spent over 15 years in sales, marketing and customer service roles with UK life insurers, including 3 years as Director of Customer Service and 3 years as Director, Sales Operations, both for a tied agency company. Subsequently he has spent over 20 years as a marketing and distribution consultant with LIMRA EMEA working with life insurance companies in the UK, all parts of continental Europe, Africa and Asia. His distribution consulting in the UK has been with major UK including Prudential, Marks and Spencer Financial Services, and Swiss Re, and he has also led or worked on distribution projects in a wide range of markets including Greece, Hungary, Ireland, Kenya, the Netherlands Poland, Russia, Spain, and Zimbabwe.

He advises companies on improving the effectiveness of their sales, marketing and customer service strategies and processes, and on sales force remuneration. Philip is frequently invited to address industry meetings on the future of distribution, and has been a guest speaker at industry conferences in the UK, Greece, Kenya, Poland, and South Africa. Philip studied at the University of Leicester and Oxford University, has an MBA from Cranfield University, and is a member of the Institute of Consulting.

Tom Joseph

Partner - Training, Consultancy and Corporate Strategy

Tom Joseph provides oversight in consultancy and corporate strategy. He has over 16 years rich work experience with track of achievements in manufacturing and service sector. Currently working as Head of OPI/COYA at The Kenya Institute of Management (KIM), he has helped organizations conduct diagnostic evaluation of their systems/ processes to become globally competitive thus moving from good to great culminating into the annual recognition during the prestigious Company of the Year Awards (COYA).

He is a highly-focused-motivated business leader and consultant with exceptional leadership and communication skills, punctuated with passion for perfecting world class organizational excellence in companies desiring to be globally competitive. As a team player/leader, he comfortably handles unfamiliar problems and easily adapts to changing environments while enthusing positively those whom he interacts with. Tom is an excellent public speaker emceeing and moderating high profile corporate events. He has prominently featured in local and international conferences as he shares his passion for business excellence and visionary leadership.